A User-Friendly Guide for Associate Platform Partners: Navigating Our Platform Made Easy
We have created this comprehensive guide specifically for you, aiming to provide all the necessary information to help you maximize our Platform. This article will be your essential resource, enabling you to effectively interact with our website and easily set up your connections.
Get Started🛠️
As a valued TravelgateX Associate Platform Partner, your accurate connection setup is crucial for a seamless experience. Our step-by-step guide will help you quickly start purchasing from our Sellers, maximizing our Platform.
Step 1: Set up Your Members✔️
Make sure to include all the individuals who require access to our network by following these instructions. It is important to note that the members you add may have access to sensitive information, such as your TravelgateX credentials or invoices, depending on the role assigned to them.
Step 2: Update Your Profile✔️
To make the most out of your experience with our Partners, take a moment to update your Profile. Your Profile serves as your introduction to our Network, and a polished profile can create even greater opportunities for you.
Learn how to update your profile by clicking here.
Step 3: Configure and Retrieve your TravelgateX credentials✔️
In this step, you will configure and obtain your TravelgateX credentials. Follow the instructions provided to ensure you have the necessary access to our Platform.
1. HOTEL-X API🚀
*You need to follow this step only if you are connected to our Network through our Hotel-X Pull Buyers API.
- Apikey
Your Apikey is a unique id that identifies you. It will be the same for every Seller, Client, and for both testing and live environments.
To find it, log onto our website and access our "Connections" menu. Then, select "Connection Settings":
In the "Connection Settings" section, you'll find your Apikey under "API Settings":
For further details, check out our “Hotel-X Credentials” article.
- Clients
The Client names help recognize the company making the request. Since you are an Associate Platform Partner, you should create a Client for each of the Customers buying accommodation through you from any of the Sellers connected to our Network.
To create new Clients, log onto our website and access our "Connections" menu. Then, select "Connection Settings":
In the "Connection Settings" section, choose "Manage Clients" and click on "Create new client":
You can create as many clients as the number of Customers you work with; there are no restrictions.
Remember, when making requests through Hotel-X API, use the client associated with the Customer who made the request on your end.
For further details, check out our “Hotel-X Credentials” article.
2. LEGACY API⭐
*You need to follow this step only if you are connected to our Network through our Legacy Pull Buyers API.
- Hubusers and Passwords
The Hubusers and Passwords help recognize the Organization making the request. Since you are an Associate Platform Partner, you should create a Hubuser and a Password for each of the Customers buying accommodation through you from any of the Sellers connected to our Network.
To create new Hubuser and Password, log onto our website and click in the "Connections" menu. Then, select "Connection Settings":
In the "Connection Settings" section, choose "Manage Clients" and click on "Create new client":
You can create as many Hubusers and Passwords as the number of Customers you work with; there are no restrictions.
Remember, when making requests through the Legacy API, use the Hubuser and Password associated with the Customer who made the request on your end.
Step 4: Activate new Sellers✔️
Now, let's start by requesting connections. Just follow these easy steps to send your activation requests.
As an Associate Platform Partner, your Customers might have unique credentials for each Seller. This means you might need to request multiple connections with the same Seller, each for a different Customer.
To keep things clear, we recommend adding specific names to your connections. For example: clientname_sellername.
Additionally, you might also have several credentials for a single connection Customer-Seller, such as B2B and B2C credentials. In this case, we also recommend using clear names for easy identification. For instance: clientname_sellername_b2b.
Resources🚀
Our goal is to empower you and ensure you get the most out of our Solutions. In order to do so, we have curated a comprehensive list of resources to guide you in order to be more independent and enhance your experience.
Video tutorials✔️
Explore our Youtube Channel to discover a wide range of TravelgateX Academy video tutorials covering our main APPs. These tutorials are specifically designed to help you navigate and make the most of our Platform.
Developers Documentation✔️
To access our Developers Documentation, simply log onto our website and click in the "Help" ("?") button.
You can also access this resource from the footer of our Home page:
Knowledge Base✔️
Our Knowledge Base is a valuable resource where you can find a wide range of articles that provide detailed explanations on various topics, such as understanding API errors and troubleshooting steps. Whether you're looking for information on specific errors, tips on using our APPs effectively, or insights on integrating our Platform with other systems, our Knowledge Base has you covered.
To access our Knowledge Base, simply log onto our website and click in the "Help" ("?") button.
You can also find this section in the footer of our Home page:
Status page✔️
Stay informed about the real-time status of our services by logging into our website and clicking in the "Help" ("?") button.
You can also access this resource from the footer of our Home page:
Community✔️
Stay up to date with the latest releases and updates to our API, and also have the opportunity to share your ideas and suggestions. Simply log onto our website and click on the help button:
You can also access this resource from the footer of our Home page:
Insights✔️
Stay informed about the latest travel trends by accessing our Dashboard from the footer of our website:
Integrations Roadmap✔️
Check our Integrations Roadmap Dashboard to stay informed about the integrations we have planned and their current status. Access this valuable resource through the footer of our website:
