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Content Management
Stats: connectivity performance dashboard
Logging: TGX logs manager
Inventory: working with Channel Managers
Distribution: a comprehensive business rules engine
B2B Virtual Agency
Speed: high-speed cache to reduce response time and traffic
Traffic Optimizer: Optimization tool to reduce unnecessary traffic and improve L2B ratio
Alerts: real-time issues detection
Dashboard
Buying on TravelgateX
Getting started as a new Buyer
Getting started with Hotel-X Buyers API
Hotel-X Development: Admin
Hotel-X Development: Static Content
Hotel-X Development/Booking Flow: Search
Hotel-X Development/Booking Flow: Quote
Hotel-X Development/Booking Flow: Book
Hotel-X Development: Management
Selling on TravelgateX
Getting started as a new Seller
I want to develop TravelgateX's API as a Pull Seller
I want to develop TravelgateX's API as a Push Seller
FAQs
Errors and warnings
FAQs Price
FAQs Cancel Policies
FAQs Inventory
System Degradation Notifications
Back to home
Help Center Home
FAQs
Working with TravelgateX
About Us
About our Tech Support
About our Connectivity
TGX Community
Log onto TravelgateX
Settings
My Connections
Content Management
Stats: connectivity performance dashboard
Logging: TGX logs manager
Inventory: working with Channel Managers
Distribution: a comprehensive business rules engine
B2B Virtual Agency
Speed: high-speed cache to reduce response time and traffic
Traffic Optimizer: Optimization tool to reduce unnecessary traffic and improve L2B ratio
Alerts: real-time issues detection
Dashboard
Buying on TravelgateX
Getting started as a new Buyer
Getting started with Hotel-X Buyers API
Hotel-X Development: Admin
Hotel-X Development: Static Content
Hotel-X Development/Booking Flow: Search
Hotel-X Development/Booking Flow: Quote
Hotel-X Development/Booking Flow: Book
Hotel-X Development: Management
Selling on TravelgateX
Getting started as a new Seller
I want to develop TravelgateX's API as a Pull Seller
I want to develop TravelgateX's API as a Push Seller
FAQs
Errors and warnings
FAQs Price
FAQs Cancel Policies
FAQs Inventory
System Degradation Notifications
FAQs
Check out our FAQs, error codes library and how to quickly fix common errors.
Errors and warnings
PLUGIN_ERROR
101 error - System Exception
102 error - Provider error
103 error - Too many requests to the supplier
104 error - Connection Timeout With Provider
105 error - Communication Error
105 error - Payload too high
201 error - Error retrieving data
204 error - No results found
205 error - Room Candidate Not Supported
206 error - Dates Not Supported
207 error - Request XML not accepted by Supplier
301 error - Option Not Found In Valuation
302 error - Hotel not found
303 error - Booking not confirmed
Hubstatus codes and errors
ProviderNotActived warning
OperationImplemented Information
"VALIDATION_ERROR"
"WRONG_FIELD" - "PLUGIN_ERROR" - some of the options have been discarded because we don't know if price is gross or net
"MAPPING_ERROR"
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FAQs Price
Payment types at TravelgateX
All about price, commission and binding prices
Hotel-X Surcharges
Price Changes in Booking Flow
How can I know the currencies supported by a Seller?
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FAQs Cancel Policies
Hotel Sellers API - Cancel Policies
Hotel Buyers API (Legacy) - Cancel Policies
Cancel Policies and Deadlines: A Closer Look
FAQs Inventory
How can I add a new hotel to the Inventory Extranet?
How can I add or edit a room type in Inventory?
What is Standard Occupancy in Hotel Push Sellers API?
How do I load free of charge rates for child/baby pax in Inventory?
How to delete conditions and prices loaded in Inventory
204 error - No results found (for Push Sellers)
Error code 0 - Price not found for standard occupancy
Error code 15 - RoomCode or RateplanCode no exists in hotel
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